Last updated: August 10, 2026. INNSIDER is operated by WE CAMP LLC, a Utah limited liability company doing business as INNSIDER (“INNSIDER,” “we,” “us”). By creating an account or using INNSIDER, you agree to these Terms.
Terms nobody reads protect nobody, so here is the short version first. The full Terms below are what legally applies.
The short version
- INNSIDER is free for hosts. We may earn a commission when guests book tours or activities through the platform. You don't pay us, and you do not share in those commissions unless we separately agree otherwise in writing.
- We're a tool, not a travel agency. We don't inspect, vet, or insure any property, business, tour, or activity.
- The AI can be wrong. It answers from what you write in your guide. You're responsible for keeping that accurate.
- Your guests are yours. Their safety, bookings, and anything they rely on in your guide are between you and them.
- You own your content. We own the platform.
- Either of us can walk away. You can close your account anytime. We can stop offering INNSIDER. You can export your guide content for 30 days after.
If this short version conflicts with the full Terms, the full Terms control.
What INNSIDER Is - and Is Not
INNSIDER is a technology tool that helps hosts build a digital guest guide and lets an AI assistant answer guest questions.
We are not a travel agency, tour operator, property manager, booking service, safety inspector, or insurer. We do not organize, supervise, equip, or control any property, business, tour, activity, product, or service shown through the platform.
Platform Ownership
WE CAMP LLC owns INNSIDER - the platform, software, design, branding, technology, databases, AI configurations, and all related intellectual property. These Terms give you a limited right to use the platform. Nothing else transfers to you.
You may not copy, resell, sublicense, reverse engineer, scrape, or extract any part of INNSIDER, or use it to build or assist a competing product. You may not remove any copyright, trademark, attribution, affiliate, safety, or legal notice shown through the platform.
Your Content
You keep ownership of the photos, logos, text, property details, and everything else you provide.
You grant INNSIDER a worldwide, non-exclusive, royalty-free license to host, store, reproduce, format, display, process, and transmit that content, and to let our service providers do the same - solely as needed to operate, secure, improve, and provide the platform.
You confirm you own your content or have the permissions needed to use it and to let us process it. You are responsible for any claim arising from content you provide. When your account ends, this license ends, except where limited retention is reasonably required for backups, legal compliance, security, fraud prevention, or resolving a dispute.
Your Property and Information
You are responsible for your property, your guests, and the accuracy and legality of everything in your guide - check-in instructions, house rules, amenities, pricing, availability, emergency information, accessibility, and safety details. Keep it current, and don't present AI-generated information as verified fact.
You are responsible for complying with all laws, permits, licenses, privacy requirements, contracts, and insurance requirements that apply to your property, business, content, and guests.
Your Account
Give us truthful account information and protect your login. You are responsible for activity under your account, and you must tell us promptly if you think someone has accessed it without permission. Don't share access in a way that creates security, legal, or operational risk.
Your Guests
Guests don't create an account and are not parties to these Terms.
Your guide shows guests a notice explaining that AI answers may be wrong and that third-party businesses and activities are not inspected or endorsed by INNSIDER. You must not remove, hide, contradict, or obscure that notice. You must not tell guests that INNSIDER has inspected, approved, guaranteed, or stands behind any property, business, tour, activity, product, or service.
As between you and us, your relationship with your guests is entirely yours - communications, safety, bookings, payments, refunds, disputes, and anything guests rely on in your guide.
AI Assistant
INNSIDER uses AI to answer guest questions. AI can be wrong, incomplete, misleading, or out of date. It is a convenience, not a source of truth, and must not be relied on for safety-critical, medical, legal, emergency, or financial decisions.
You remain responsible for the information the AI draws on from your guide, and for reviewing and correcting your property information. AI answers are provided without any guarantee of accuracy, completeness, suitability, or availability.
Local Businesses and Recommendations
INNSIDER may show independent restaurants, attractions, tours, rental providers, and other local businesses. A listing is information - not a promise that a business is safe, licensed, insured, available, suitable, or of any particular quality. We don't inspect, vet, insure, operate, supervise, or control them.
Anyone who books, buys, eats, rents, visits, or takes part does so at their own risk. To the fullest extent permitted by law, INNSIDER is not responsible for any third party's products, food, services, conduct, acts, omissions, safety, licensing, pricing, availability, or outcomes - including illness, injury, death, loss, or property damage.
Third-Party Transactions
Any booking or purchase is made directly between the guest and the third-party provider. INNSIDER is not the seller, merchant of record, contracting party, payment processor, tour operator, or fulfillment provider, unless we say so expressly in writing.
We are not responsible for payments, charges, deposits, cancellations, refunds, availability, performance, customer service, or disputes involving a third-party provider. The provider's own terms govern the transaction.
Activities and Adventure Risk
Some activities found through INNSIDER - UTV, ATV and off-road tours, hiking, canyoneering, water activities, climbing, and other outdoor adventures - are inherently dangerous and can cause serious injury or death. INNSIDER does not organize, supervise, equip, or control any of them.
Anyone choosing such an activity does so freely, assumes the risks, and is responsible for evaluating it and for using appropriately licensed and insured operators. To the fullest extent permitted by law, INNSIDER is not liable for any injury, illness, death, loss, or damage arising from an activity, tour, food, product, or service found through the platform.
Commissions and Sponsored Content
INNSIDER may receive commissions from participating businesses or affiliate partners when guests click, book, or purchase through the platform. We may also show sponsored content. These financial relationships don't make those businesses our agents, partners, or service providers, and don't mean we have vetted or endorsed them.
Where a financial relationship requires disclosure, we disclose it clearly near the relevant content. You must not remove, obscure, contradict, or interfere with that disclosure.
What We Charge
INNSIDER is currently free for hosts. We may show affiliate or sponsored content - tours, car hire, travel insurance, and similar. We may offer paid plans or optional features in the future, including options to remove or change sponsored content.
We will not start charging you for an account you already have for free without telling you first and obtaining any agreement the law requires. Pricing, taxes, renewal, and cancellation rules for any future paid service may be provided separately.
Platform Availability and Changes
We may add, remove, modify, pause, restrict, or discontinue any feature or any part of INNSIDER at any time. The platform may be unavailable because of maintenance, updates, outages, third-party failures, security events, or technical problems - with or without notice.
We don't guarantee uninterrupted, error-free, timely, or secure service. To the fullest extent permitted by law, we are not responsible for losses caused by downtime, delays, bugs, data loss, service changes, technical failures, security incidents, or events beyond our reasonable control.
INNSIDER, including the AI and all content, is provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, security, title, and non-infringement.
Support
We try to help promptly, but we don't promise a response time, an outcome, or any level of availability. Slow or unavailable support is not a breach of these Terms.
Acceptable Use
Don't upload or distribute content that is false, misleading, unlawful, unsafe, offensive, defamatory, infringing, malicious, or unauthorized. Don't use INNSIDER to harm guests, hosts, businesses, the platform, or anyone else; interfere with the service; bypass security; introduce malicious code; collect data without permission; impersonate someone; or do anything unlawful.
We may investigate suspected misuse, remove content, restrict features, and suspend or close accounts that break these rules or create legal, operational, reputational, privacy, or safety risk.
No Partnership or Authority
Nothing here creates a partnership, agency, employment relationship, franchise, fiduciary relationship, or joint venture between you and INNSIDER. You have no authority to make representations, warranties, promises, or commitments on our behalf, or to bind INNSIDER or WE CAMP LLC in any way.
Your Responsibility to Us - Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless INNSIDER, WE CAMP LLC, and their owners, officers, employees, contractors, affiliates, and service providers from claims, demands, investigations, liabilities, damages, judgments, settlements, penalties, losses, and reasonable legal fees arising from or relating to:
- your property, business, guests, guide, account, or content;
- information, instructions, or representations you provide;
- your violation of these Terms, applicable law, privacy rights, intellectual-property rights, or third-party rights; or
- your negligence, misconduct, or use of the platform.
We may control the defense and settlement of a covered claim, and you agree to cooperate reasonably. You may not settle a claim in a way that imposes liability, obligations, or admissions on us without our written consent.
Limitation of Liability
To the fullest extent permitted by law, INNSIDER, WE CAMP LLC, and their owners, officers, employees, contractors, affiliates, and service providers are not liable for indirect, incidental, special, exemplary, consequential, or punitive damages; for lost revenue, profits, business, goodwill, opportunities, or data; or for losses arising from incorrect or outdated information, AI answers, host content, third-party businesses or activities, illness, injury, death, downtime, technical or security issues, or events beyond our reasonable control.
If INNSIDER or WE CAMP LLC is ever found liable, the combined total liability arising from or relating to the platform or these Terms is capped at the greater of the fees you paid INNSIDER in the 12 months before the event giving rise to the claim, or US $100.
Where applicable law doesn't allow a particular exclusion or limitation, it applies only to the maximum extent the law allows.
Privacy and Data
What we collect. Your account email and login details; the content you put in your guide; and usage data such as guide opens, which sections guests view, and the questions guests ask.
Guest data. Guests don't create accounts. When a guest asks a question, we process that question - and the relevant content from your guide - in order to generate an answer. We record limited usage events using a random identifier stored on the guest's device. These may be associated with a guide or property, but are not intended to identify the guest. Guest questions are stored as written, so we can improve guides and answers.
Who else sees it. Guest questions are sent to our AI provider to generate answers. We use third-party infrastructure providers for hosting, storage, and databases. These providers process data on our behalf under their own security and confidentiality obligations. We do not sell personal information. Our current AI provider does not use API inputs or outputs to train its models; if that changes, or if we change providers, we will update this section.
Your responsibilities. You must have the legal right to give us the information you provide. Don't upload sensitive personal information about guests or anyone else unless we expressly request it and appropriate safeguards are in place. Don't put guest names, payment details, or identity documents into your guide.
Retention and requests. We keep data as long as your account is active, plus a reasonable period for backups, security, and legal compliance. Hosts and guests may ask us to access, correct, export, or delete their personal data at the contact address below, and we'll handle the request as applicable law requires. A guest making a request should identify the relevant property or guide and provide enough information for us to locate the applicable records without providing unnecessary personal information.
If we publish a separate Privacy Policy, it will supplement this section and, where they conflict, the Privacy Policy will govern.
If We Close or You Leave
You can stop using INNSIDER at any time. We can change, pause, restrict, or stop offering the platform, in whole or in part, at any time.
If you close your account, or if we discontinue the platform, you may request a copy of your guide content within 30 days, and we'll provide it in a commonly used format where reasonably possible. After that, we may delete it, subject to backup, security, legal, and compliance retention.
If you delete a unit, guest links you already sent for that unit may stop working immediately. To the fullest extent permitted by law, we are not responsible for losses resulting from a deleted unit, a closed account, a discontinued feature, or a discontinued service.
Eligibility
You confirm that you are at least 18, legally able to enter into these Terms, authorized to act for the host or business named on the account, and providing truthful information.
Suspension and Removal
We may suspend, restrict, or close an account, remove content, or stop providing INNSIDER to any host - at our discretion, with or without cause - including where an account breaks these Terms or creates legal, safety, security, privacy, operational, or reputational risk.
Where reasonably practical we'll give notice first, but we're not required to. Because the platform is free, suspension or closure is not a breach of these Terms, and we are not liable for losses that result.
Sections meant by their nature to survive - including ownership, disclaimers, indemnification, liability limitations, privacy, and disputes - continue to apply after your account ends.
Assignment
You may not transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms, the platform, and our rights and obligations to an affiliate, successor, purchaser, or other party in connection with a financing, merger, acquisition, restructuring, asset transfer, or sale of all or part of the business.
Disputes
Please contact us first - most issues get resolved that way.
If a dispute can't be resolved within 30 days, you and INNSIDER agree to resolve it through binding individual arbitration rather than in court. Arbitration will be administered by the American Arbitration Association under its applicable Commercial Arbitration Rules, seated in Kane County, Utah, before one arbitrator, unless both parties agree to a remote proceeding.
Each party waives the right to a jury trial and to take part in a class, collective, consolidated, or representative action. Either party may still bring an eligible individual claim in small claims court, or seek temporary or injunctive relief where needed to protect intellectual property, confidential information, or platform security.
You may opt out of this arbitration agreement by emailing us within 30 days after first accepting these Terms. Opting out affects only this section.
Updates
We may update these Terms as the platform changes. We'll update the date at the top, and when a change materially affects your rights or obligations we'll give notice by email or through the platform.
Continuing to use INNSIDER after updated Terms take effect means you accept them. If you don't agree, stop using the platform and close your account.
Governing Law
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles.
General
These Terms, plus any policies expressly incorporated into them, are the entire agreement between you and INNSIDER about the platform, and replace any prior discussions or agreements about it.
If any provision is found unenforceable, it will be limited or removed only as much as necessary, and the rest stays in effect. Our failure to enforce a provision is not a waiver of it. Headings are for convenience only. These Terms don't give rights to anyone other than you, INNSIDER, and the parties expressly protected by them.
Contact
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